Rifò's repair service
The most sustainable gesture we can do is to extend the life of our garments : repair your Rifò clothes with the Love Lasts Warranty.
REPAIR YOUR RIFò CLOTHES - Love lasts
How it works
Within three years of purchase we will repair your Rifò garment for free thanks to the artisan skills of our area.
If this is not possible, we will replace your product with the same item, or with one of your choice from those available at the time.
3 year warranty
craftsmanship repair
or replacement
We also repair garments from other brands in our stores in Milan and Rome
Finding someone who can repair knitwear is becoming increasingly difficult.
That’s why we have selected, from our network of artisans, the most skilled ones to personally assess the best way to repair and extend the life of your garment.
Bring your damaged or imperfect sweater to our store, even if it’s not a Rifò garment, and we will provide you with a personalized repair quote.
Milan Store
EVERY MONDAY FROM 5:30 PM TO 7:30 PM
Invisible mending service
Rome Store
EVERY DAY
Visible mending service
As a thank you for contributing to the circular economy, you will receive a 20% discount voucher.
Contact the Rifò store in Milan at Piazza Wagner 11 or the one in Rome at Via della Vite 63/a for more information.
The service is paid and available in-store only. Please check the terms and conditions.
Le riparazioni che offriamo:
Small hole
Pulled thread
Snag
Damaged neck or wrist
Who repairs Rifò garments?
Repairs take place in Nicla's workshop, literally a 5 minute walk from our office.
Nicla learned to do it from past generations of women, from a culture that did not allow disposable products, that did not allow the existence of poor quality materials.
Today, knowing how to repair a sweater is a skill seriously at risk of extinction, which we must protect and help grow again.
Servizio Riparazione Love Lasts
REPAIR TIME
About 3 weeks from receipt of the item
SHIPPING COSTS
*The Love Lasts warranty does not include accidental damage caused by external agents following the sale, incorrect washing or normal wear and tear due to daily use of the garment.
You can find the general terms of the repair service here.